The email you received is not from us. It is what is known as a "spoofing" email, by which a bad actor impersonates an email of a trusted source in order to send nefarious content, or which attempts to coerce the receiver into taking an action, often sternly worded or implying delinquency, which is then used to trick the receiver into disclosing personal information or payment. We never send such emails, and they do not come from our servers.
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What You Should Do
You should mark the email as junk or spam, report it if there is an option to do so, and delete it. Do not click any links in the email and do not reply.
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What Else You Can Do
If your domain has an IT department or Helpdesk, please forward this email to them and ask that they help block or quarantine such emails going forward.Thanks so much for your attention to this matter.